Refunds & Returns

Sitaraa shall make all endeavours to deliver defect free products to the purchasers. Sitaraa does not take title to any returned items purchased by the user unless the item is received by Sitaraa . Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Sitaraa within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered. Sitaraa will not provide the option of exchange for reasons like colour mismatch and exchange for size.

No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.